Terms
The agreement covering your use of Calibro Track. Short, because the app is narrow and we would rather you read it.
Who this is between
These terms are between Calibro Software and the organisation that installs Calibro Track on its Jira site — “you” throughout. If you are installing on behalf of an employer, you are confirming you are allowed to agree to this on their behalf.
The app is distributed through the Atlassian Marketplace, and the Atlassian Marketplace Terms of Use apply to the installation alongside these terms. Where the two genuinely conflict about the Marketplace itself, Atlassian’s terms win.
What you get
For as long as your installation is in good standing you may use Calibro Track inside your own Jira site, for your own business purposes. That right is non-exclusive, non-transferable, and revocable if these terms are broken.
What you may not do: resell or sublicense it, take it apart in order to rebuild it as something else, or use it to break the law or Atlassian’s terms. Testing your own installation for security problems is expressly fine — see the security page.
Your data stays yours
Time entries, approvals and reports created through the app belong to you. We claim no ownership of them and no licence to use them for anything, including product improvement and model training. As the privacy policy sets out, we do not hold a copy and could not act on one if we wanted to.
You are responsible for what goes in: the accuracy of the time recorded, who you grant approval rights to, and whatever your own obligations require of you when you keep records of people’s working hours.
Availability and support
We aim to keep the app working and to fix what breaks quickly. We are not promising a percentage. The app runs on Atlassian’s infrastructure, so its availability is substantially Atlassian’s availability, and a number we do not control would be a number worth nothing to you.
Support is by email, answered on business days. There is no contractual response time at this stage. When there is one, it will be written here.
Changes to the app
The app will change. Everything that ships is written down in the changelog, and what we are building next is on the roadmap. If we ever have to remove something you depend on, you should read it in the changelog rather than discover it missing.
Ending it
Uninstall the app whenever you like. That ends this agreement and removes the app’s data with it, so export anything you want to keep first — afterwards there is nothing left for either of us to recover. We may suspend or end an installation that is breaking these terms, and we will say why.
Warranties and liability
The app is provided as it is. Beyond what the law requires of us and does not allow us to waive, we do not warrant that it will be uninterrupted, error-free, or fit for a particular purpose you have in mind for it.
We are not liable for indirect or consequential loss, for lost profits, or for lost data beyond what can be restored. Our total liability under these terms is capped at the amount you paid for the app in the twelve months before the claim. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not permit to be limited.
Changes to these terms
When these terms change materially you get notice before it takes effect, and the date at the top changes. Continuing to use the app after that is acceptance. If you do not accept, uninstall.
Contact
Questions about these terms: corbin.m.carter@gmail.com.